Return & Exchange Policy

I take great pride in the quality of my products. Because of the nature of our items, all sales are final. I do not offer returns, exchanges, or refunds for change of mind, general dissatisfaction, or design preferences.

I only accept returns or exchanges if your item arrives damaged or defective.

1. Damaged or Defective Items

I take every precaution to ensure your order is packaged securely and arrives safely. However, if you receive a defective or damaged product, I will gladly replace it free of charge.

• Reporting Window: You must contact within 3 days of receiving your package.

• Proof Required: To process a replacement, you must provide photo or video proof of the defect.

• Resolution: Once the damage is verified, I will dispatch a replacement item at no additional cost to you and cover all associated shipping fees.

Important Note: Without clear photo/video proof of the damage alongside the shipping label, I cannot hold responsibility and will not be liable for any replacements or claims.

2. General Exclusions (Not Eligible for Returns)

To avoid any confusion, please note that I cannot accept returns, exchanges, or store credit requests for:

• Change of mind or general dissatisfaction.

• Items damaged due to improper handling or use after delivery.

• Items purchased on sale (all sale purchases are strictly final).

• Any claims made after the 3-day delivery window.

3. How to Report a Damaged Item

If your item arrived damaged, please reach out to me immediately through one of the following channels:

• Instagram Direct Message: @hadiqasmadwrold

• WhatsApp: +923212807749

• Email: Hadiqasmadworld@hotmail.com

Please include the following in your message:

1. Your Order Number

2. Clear photos and/or a short video showing the defect/damage
   

If you have any questions about the policy before placing an order, please feel free to reach out!